Booking Terms & Conditions

These booking conditions only apply to the trip arrangements which you book with us and we agree to make, provide or perform (as applicable) as part of our contract with you. References to "departure" mean the start date of these arrangements.

The following booking conditions form the basis of your contract with Season Master Adventures, so please we request you to read them carefully as they set out our respective rights and obligations. By asking us to confirm you’re booking, we are entitled to assume that you had time to read these booking conditions and agree to them.

BOOKING AND PAYMENT DETAILS

To book a trip, contact us with your desired activities and destinations. We will work with you to create the ideal itinerary and accommodations to fit within your budget. Along with this, we may also offer some other activities that fit your interests.

Season master adventures recognizes that most people do not get many opportunities for such a trip, therefore we put all our efforts into making this a safe and memorable journey for you. For that reason, you might find that we are not the lowest price tour operator that can be found. However, be aware that there are always details that some operators will be willing to omit in order to offer a lower price.

  1. Aminimum depositof 20% US dollars per person must accompany the booking for both trekking and safaris. In any case the full balance must be received by us immediately on the arrival day. Bookings made less than 14 days require immediate full payment.
  2. Theprice quotedfor any trip covers the cost of the planning, the organization and carrying out of the trip, including group equipment, supplies, accommodation, administration and staff, except for the following, for which the you must be responsible: vaccination fees, travel insurance, cost of travel to and from the start / return point of your trip including your international flights, cost of passport and visas, personal equipment and personal expenses while on the trip and any other expenses specifically excluded on the trip description and/or invoice.
  3. We reserve the right to make changes to and correct errors in quoted prices at any time before your trip is confirmed. We will advise you of any error of which we are aware and of the then applicable price at the time of booking.
  4. Once the price of your chosen trip has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the event of any change in our transportation costs or in dues, taxes or fees or in the exchange rates which have been used to calculate the cost of your trip.

CANCELATION POLICY

Al bookings cancellation must be notified to us by letter or email by the party leader as soon as possible. Your notice of cancellation will only be effective when it is received in writing by us.

The following cancellation charges will be payable.

Period before departure within which written

notification of cancellation is received by us

Cancellation charge per person cancelling (% of total cost)

More than 42 weeks or more

42 to 28 days

20%

30%

28 to 14 days

50%

Less than 14 days

100%

LIABILITY

Season Master Adventures stands as an agent for hotels, lodges and facilities provided by other parties, firms or corporations and cannot be held responsible for delays, loss, damage, injury or accident or change of itineraries which may occur through the negligence of any individual company entrusted with such service.

Season Master Adventures cannot be held responsible for any occurring loss of personal valuables (e.g. camera, laptop, mobile phone, money etc.) during the activities. The client has to ensure, that at all times they take care of their properties and belongings.

PERSONAL TRAVEL INSURANCE

We strongly advises any client to take care of adequate insurance against all risks with a sufficient sum. Our company does not provide any medical care and does not accept liability for any inadequate care provided. Travel insurance is strongly recommended for all travelers to obtain coverage for themselves, travel companions and family members to cover unforeseen travel issues such as cancellations, interruptions, delays, lost/stolen/ damaged travel documents and property, medical, and emergency transportation.

season master adventures will not be responsible for any injuries, damages or losses caused to any traveler in connection with dangers and risk inherent in sporting and adventure activities, climatic conditions, accidents or illness, mechanical or construction failure or difficulties, social or labor unrest, local laws, abnormal conditions or developments, acts of God or any other actions, omission or conditions out of our capability.

PLACE OF JURISDICTION

The company’s contract is governed by and constructed in accordance with the law of Tanzania. Accordingly, each party irrevocably submits to the jurisdiction of the Tanzanian courts to settle any dispute or matter arising under the contract.






All our tours packages are affordable, flexible, enabling you to shape your experiences whilst in the safe hands of our team of tourism experts with full of experience.



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